We offer a 12 month Refund/Return Policy. If 12 months have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, your item must:
To complete your return, we require that you:
Please do not send your purchase back to the manufacturer.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time from the time it leaves our account and is deposited into yours.
If you’ve done all of this and you still have not received your refund yet, please contact us at 435-572-4432.
To return your product, you should mail your product to: 921 S. Main Street, Suite 4090 Cedar City, Utah 84720.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.